solobet Terms & Conditions

Welcome to solobet. These Terms and Conditions ("Terms," "Agreement") govern your access to and use of the solobet online gaming platform, website, and all associated services (collectively, the "Platform") operated by solobet ("solobet," "we," "us," "our"). solobet is a Philippines-focused online gaming operator aligned with PAGCOR (Philippine Amusement and Gaming Corporation) regulatory standards.

By accessing the solobet Platform, completing registration, making a deposit, or placing any wager, you acknowledge that you have read, understood, and unconditionally agree to be bound by these Terms. If you do not agree to any part of these Terms, you must immediately cease using the solobet Platform.

The following definitions apply throughout these Terms and Conditions:

By accessing or using the solobet Platform in any way — including but not limited to browsing the website, registering an Account, logging in, making a deposit, placing a wager, or claiming a bonus — you agree to be legally bound by these Terms in their entirety, along with solobet's Privacy Policy and any additional rules, policies, or guidelines published on the Platform.

These Terms constitute the entire agreement between you and solobet with respect to your use of the Platform and supersede all prior agreements, representations, and understandings, whether written or oral.

solobet reserves the right to amend, update, or replace these Terms at any time. Updated Terms will be published on this page with a revised Effective Date. Your continued use of the solobet Platform following any such update constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

The solobet Platform is exclusively available to individuals who meet all of the following eligibility criteria:

• You are at least 21 years of age, as required under PAGCOR's regulations governing Philippine online gaming participation;
• You are a resident of the Republic of the Philippines or are otherwise legally permitted to access online gaming services under Philippine law;
• You are not accessing the Platform from a Restricted Territory;
• You are not a current employee, contractor, director, officer, or immediate family member of solobet or any of its affiliated entities, game providers, or payment processors;
• You are acting on your own behalf and not as an agent or representative of any third party;
• You do not have an existing active solobet Account (one account per player rule).

solobet reserves the right to request age and identity verification at any time. Failure to provide satisfactory documentation within a reasonable timeframe may result in suspension or closure of the Account and withholding of pending withdrawals pending investigation.

4.1 Registration Requirements

To access real-money gaming services on solobet, you must register an Account by providing accurate, complete, and current personal information, including your full legal name, date of birth, Philippine mobile number, and any other information requested during the registration process.

You warrant that all information provided during registration is truthful, accurate, and not misleading. Providing false or misleading information, including misrepresenting your age or identity, is a material breach of these Terms and will result in immediate Account closure.

4.2 One Account Policy

Each player is permitted to hold only one registered Account on solobet. Creating multiple Accounts — whether under the same or different personal details — is strictly prohibited and will result in the closure of all associated Accounts and forfeiture of any balance therein.

4.3 Account Security

You are solely responsible for maintaining the confidentiality of your solobet login credentials, including your username, password, and any two-factor authentication codes. You must not share your Account access with any third party, including family members. solobet will not be held liable for any loss or damage resulting from unauthorized access to your Account caused by your failure to maintain the security of your credentials.

You must notify solobet immediately if you suspect unauthorized access to your Account by contacting customer support via live chat.

4.4 KYC Verification

Prior to processing your first withdrawal, solobet will require you to complete a KYC (Know Your Customer) verification process. Required documentation typically includes a government-issued photo ID (UMID, Philippine Passport, Driver's License, or SSS/GSIS ID), a selfie with the ID, and proof of address. Withdrawal requests will be held pending satisfactory completion of KYC.

5.1 Deposits

solobet accepts deposits via the following Philippine payment methods: GCash, Maya, BPI, BDO, UnionBank, Metrobank, 7-Eleven Cliqq, Coins.ph, and USDT TRC20. All deposits are processed in Philippine Peso (PHP). The minimum deposit amount is ₱100. Deposits via GCash and Maya are generally credited to your solobet Account instantly. Bank transfer processing times may vary.

You warrant that all funds deposited into your solobet Account are from lawful sources and belong entirely to you. solobet reserves the right to request evidence of the source of funds at any time as part of its anti-money laundering compliance obligations.

5.2 Withdrawals

Withdrawal requests are subject to the following conditions:

• Your Account must have passed KYC verification;
• The withdrawal amount must not exceed your verified real-money balance;
• Any applicable wagering requirements on Bonus Funds must have been satisfied;
• The withdrawal must be processed to the same payment method used for your most recent qualifying deposit, where technically possible.

solobet aims to process withdrawal requests to GCash and Maya within minutes for fully verified accounts. Processing times for bank transfers and other methods may vary. solobet reserves the right to conduct additional verification checks before processing any withdrawal, which may extend processing times.

5.3 Fees

solobet does not charge transaction fees on standard deposits or withdrawals. However, your payment provider (GCash, Maya, your bank) may apply their own fees or foreign exchange charges independently of solobet. solobet accepts no liability for fees imposed by third-party payment providers.

solobet may from time to time offer bonuses, free bets, cashback promotions, reload offers, and other promotional incentives to registered Players. All bonuses are subject to specific terms and conditions, which are published alongside each offer and incorporated into these Terms by reference.

6.1 General Bonus Terms

• All bonuses are credited to a separate Bonus Wallet and are subject to wagering requirements before conversion to withdrawable real-money funds;
• Wagering requirements, contribution rates, eligible games, minimum odds, time limits, and maximum withdrawal limits will be stated in the specific bonus terms;
• Only one bonus may be active at any time unless expressly stated otherwise;
• solobet reserves the right to modify, cancel, or expire bonus offers at any time;
• Bonuses may not be transferred, sold, or assigned to another player or Account.

6.2 Bonus Abuse

Any attempt to abuse, manipulate, or exploit solobet's bonus system — including but not limited to creating multiple Accounts to claim bonuses multiple times, coordinating with other players to exploit bonus terms, or placing opposing bets to guarantee withdrawal of bonus funds without genuine gameplay risk — constitutes Bonus Abuse and is grounds for immediate Account closure and forfeiture of all associated balances.

All games available on the solobet Platform — including live casino (baccarat, roulette, blackjack, poker, Sic Bo, Dragon Tiger), slots, bingo, Nine, and Go Rush — are governed by their individual game rules, which are accessible within each game interface.

7.1 Game Integrity

solobet's slot and RNG-based games use certified Random Number Generator (RNG) technology verified by independent testing laboratories. Live casino games use physical casino equipment operated by real dealers in supervised studio environments. solobet does not manipulate game outcomes.

7.2 Minimum and Maximum Bets

Minimum and maximum bet limits vary by game and table. Current limits are displayed within the game interface before placing any wager. solobet reserves the right to modify bet limits at any time without prior notice.

7.3 Technical Malfunctions

In the event of a technical malfunction, game error, or system failure that affects game results, solobet reserves the right to void affected wagers and return stakes to players. solobet's decision regarding the treatment of wagers affected by technical issues is final and binding, subject to applicable regulatory requirements.

7.4 Disconnection Policy

If your internet connection is lost during active gameplay, placed bets will remain valid and be settled according to the game outcome. solobet accepts no liability for losses incurred due to player-side connectivity issues. We recommend using a stable connection when engaging in real-money gameplay on solobet.

The following conduct is strictly prohibited on the solobet Platform and constitutes a material breach of these Terms:

• Registering more than one Account, whether under your own identity or any other;
• Providing false, misleading, or fraudulent personal information at any time;
• Using automated software, bots, scripts, or artificial intelligence to access or interact with the Platform in any way, including gameplay, bet placement, or navigation;
• Engaging in any form of money laundering, terrorist financing, or using solobet to process proceeds of criminal activity;
• Colluding with other players to gain an unfair advantage in any game;
• Exploiting errors, glitches, or software vulnerabilities in the Platform to obtain unauthorized advantages or winnings;
• Reverse engineering, decompiling, or otherwise attempting to extract the source code of any part of the solobet Platform;
• Threatening, harassing, or abusing solobet staff or other players through any communication channel;
• Accessing the Platform from a jurisdiction where doing so is illegal;
• Any other activity that solobet, in its reasonable judgment, determines to be harmful to the integrity of the Platform or to other players.

solobet reserves the right to immediately suspend or permanently close any Account found to be engaged in prohibited conduct, withhold any pending withdrawal, and refer the matter to the relevant Philippine law enforcement authorities or regulatory bodies where appropriate.

solobet is committed to providing a safe and responsible gaming environment for all Filipino players. Gaming is intended to be an entertaining leisure activity. It is not a source of income and should never be pursued as a solution to financial difficulties.

9.1 Responsible Gaming Tools

solobet provides the following responsible gaming tools to all registered players, accessible directly from the Account settings panel after solobet Login:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts. Reductions apply immediately; increases are subject to a mandatory 7-day cooling-off period;
• Session Time Limits: Receive notifications at custom intervals to monitor time spent on the Platform;
• Cooling-Off Period: Temporarily suspend access to real-money gameplay for a period of 24 hours, 7 days, or 30 days;
• Self-Exclusion: Permanently or semi-permanently exclude yourself from solobet for a minimum period of 6 months, during which your Account cannot be reopened under any circumstances.

9.2 Age Restriction

Persons under the age of 21 are strictly prohibited from registering or using the solobet Platform. If you are aware of a minor attempting to access solobet, please notify our support team immediately.

9.3 Support Resources

If you feel that your gaming habits are becoming problematic, solobet encourages you to seek help. Our support team is available 24/7 and can assist you in activating responsible gaming tools. External support resources for Philippine players with gambling-related concerns are also available through PAGCOR's responsible gaming programs.

All content on the solobet Platform — including but not limited to the solobet name, logo, trademarks, service marks, trade dress, website design, graphics, text, game interfaces, software, and underlying code — is the exclusive property of solobet or its licensors and is protected by applicable Philippine and international intellectual property laws.

No part of the solobet Platform may be copied, reproduced, republished, uploaded, posted, transmitted, scraped, or distributed in any form without solobet's prior written consent. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal, non-commercial gaming purposes in accordance with these Terms.

Third-party game software and content on solobet remain the intellectual property of their respective providers (including Pragmatic Play, NetEnt, and other studio partners) and are used by solobet under licence.

To the maximum extent permitted by applicable Philippine law, solobet, its directors, officers, employees, agents, contractors, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the solobet Platform, including but not limited to:

• Gaming losses of any amount, whether from slots, live casino, bingo, or any other game;
• Loss of data, loss of income, or loss of profits;
• Damages resulting from unauthorized access to your Account due to your failure to maintain credential security;
• Service interruptions, server downtime, or maintenance periods;
• Errors, glitches, or technical malfunctions beyond solobet's reasonable control;
• Losses arising from reliance on information published on the Platform.

solobet's total aggregate liability to you for any claims arising under these Terms shall not exceed the total amount of real-money deposits you have made to your solobet Account in the 30 days immediately preceding the event giving rise to the claim.

Nothing in these Terms shall limit solobet's liability for fraud, gross negligence, or any liability that cannot be excluded under applicable Philippine law.

solobet reserves the right to suspend, restrict, or permanently close any Account, with or without notice, in any of the following circumstances:

• Breach of any provision of these Terms;
• Suspected fraud, money laundering, or any other illegal activity;
• Account inactivity for a continuous period of 12 months;
• Inability to verify the player's identity or age through the KYC process;
• At the direction of PAGCOR or any other applicable regulatory authority;
• Where solobet determines that continued operation of the Account poses an unacceptable legal, financial, or reputational risk.

Upon closure of an Account for reasons other than breach of these Terms, any remaining verified real-money balance will be returned to the player via their registered payment method, less any applicable fees, within a reasonable timeframe. Bonus Funds are not withdrawable upon Account closure under any circumstances.

Players may request voluntary Account closure at any time by contacting solobet customer support. Voluntary closure requests will be processed within 5 business days.

solobet reserves the right to amend, revise, or replace these Terms at any time. Changes will be effective upon publication of the updated Terms on this page, identified by a new Effective Date. Where a change is materially adverse to existing players, solobet will use reasonable efforts to notify affected players via the registered mobile number or the in-platform notification system at least 7 days before the change takes effect, where practicable.

Your continued use of the solobet Platform after the Effective Date of any revised Terms constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must cease using the Platform and may request Account closure as provided in Section 12.

These Terms and your use of the solobet Platform shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles.

Any dispute, controversy, or claim arising out of or in connection with these Terms, including any question regarding their existence, validity, breach, or termination, shall first be referred to solobet's customer support team for informal resolution. solobet will endeavour to resolve customer complaints within 10 business days of receipt.

If a dispute cannot be resolved informally, either party may refer the matter to the appropriate dispute resolution mechanisms available under Philippine law and PAGCOR's regulatory framework. The courts of the Republic of the Philippines shall have exclusive jurisdiction over any legal proceedings arising from these Terms.

For questions, complaints, or feedback regarding these Terms and Conditions, or any aspect of the solobet Platform, please contact our customer support team through the following channel:

solobet's support team operates in English and Filipino. When contacting support regarding a Terms-related matter, please include your registered Account username and a clear description of your inquiry or complaint to allow us to assist you promptly.

These Terms and Conditions were last updated on 1 January 2026. The English language version of these Terms shall prevail in the event of any conflict with any translation.